TIVEIN Warranty Policy
At TIVEIN, we are committed to delivering high-quality products and excellent customer service. Product quality is always our top priority, and we stand behind the reliability of everything we make.
Lifetime Warranty – HDMI and DisplayPort Cables
We offer a lifetime warranty for all HDMI and DisplayPort cables. This warranty covers any defects in materials or workmanship under normal use. If your cable fails due to quality issues, we will replace it free of charge.
2-Year Warranty – All Other Products
All other TIVEIN products are covered by a 2-year limited warranty from the date of purchase. This includes items such as USB cables, docking stations, chargers, adapters, and other electronic accessories. The warranty applies to defects in materials and workmanship under normal use and service.
What’s Covered
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Manufacturing defects
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Product failures under normal usage
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Non-functioning or malfunctioning components due to quality issues
What’s Not Covered
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Damage caused by misuse, abuse, or accidents
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Wear and tear from regular use
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Unauthorized modifications or repairs
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Products purchased from unauthorized sellers
Final Notes
TIVEIN reserves the right to determine whether a product is covered under warranty.
This warranty applies only to original purchasers and is non-transferable.
Warranty terms may vary slightly by region due to local regulations.